Delivery & Returns
We want your new outdoor kitchen, oven or grill to arrive safely and on time, every time.
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Free UK Mainland Delivery
Free delivery on the vast majority of our range, with tracked courier for smaller items and specialist logistics for larger pieces.
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Tracked & Insured
Larger items such as outdoor kitchens and masonry barbecues are sent via specialist courier, fully tracked and insured until they reach your door.
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Easy 14-Day Returns
Most unused items in original packaging can be returned within 14 days of delivery. Full terms below.
The Details
Exact delivery timescales vary by brand and are shown on each product page. Most accessories arrive within 3-7 working days, while larger items such as pizza ovens, barbecues and outdoor kitchens typically take 1-4 weeks. Please see our full Shipping Policy for complete terms.
If your purchase isn't right for you, most unused items in original packaging can be returned within 14 days of delivery. Bespoke or made-to-order items, including certain outdoor kitchen configurations, may not be eligible for return. This will always be made clear before you order. Please see our full Refund Policy for complete terms.
Questions about a specific product's delivery or returns terms? Get in touch and our team will help.