What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay at checkout.

Do you offer finance or interest-free payment options?

Yes. For higher-value orders such as outdoor kitchens, you can spread the cost with Klarna or PayPal's Pay in 3 / Pay Monthly options. Availability and terms depend on your order value and are shown at checkout.

How long will my order take to arrive?

Most accessories arrive within 3-7 working days. Larger items such as pizza ovens, barbecues and outdoor kitchens typically take 1-4 weeks depending on the brand and stock availability. Exact lead times are shown on each product page.

Do you deliver outside the UK mainland?

Please contact us before ordering if you're based in Northern Ireland, the Scottish Highlands & Islands, or outside the UK, so we can confirm delivery options and any additional charges.

Can I get help choosing between products?

Yes. Our team has hands-on experience with every brand we stock. Get in touch and tell us about your space and how you like to cook, and we'll point you in the right direction.

What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos of the damage and we'll arrange a replacement or repair as quickly as possible.